Glia, an AI-based omnichannel customer service tool that supports text, phone, video, and more, raises a $45M Series D at a $1B+ valuation led by Insight (Ingrid Lunden/TechCrunch)

Ingrid Lunden / TechCrunch: Glia, an AI-based omnichannel customer service tool that supports text, phone, video, and more, raises a $45M Series D at a $1B+ valuation led by Insight  —  The world continues to shift more of its customer service needs online, and those building tools to help manage that demand are seeing their stars rise as a result.
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